The Smart Cities or so called the ‘Next Generation Cities’ are the future of urbanisation. In India, Smart Cities Mission is one of the most ambitious initiatives taken up in recent years. Smart city plans developed for various cities include the use of advance technology for mapping, tracking, and management of urban resources, infrastructure, mobility, and so on.
One such essential element of the smart city plan is to create an Integrated Command and Control Centre (ICCC), a digital platform based on Information and Communication Technology (ICT) that gathers information from various departments and analyses it for better functioning of the city. The objective behind development of ICCC is to capture the complete information of city on a common platform that can be utilized for transforming the way civic authorities respond, simplify their operations, allow them to be more effective in their actions and keeping the city safe and secure. Integrated Command and Control Centre is the ‘smart’ element in Smart City Plans and undoubtedly is the turning point in urban development. ICCC majorly comprises a number of technologies and engineering functions that enable automated decision-making. A smart city thrives on interconnectedness of several services and applications. For example, door to door garbage collection service needs to have vehicle tracking system for its better implementation, disaster management service needs to be equipped with early warning systems with more accuracy, energy and water services must work on smart meters and smart grids, etc.
One of the successful examples of a smart city with centralized operations is Bhopal. Bhopal became the first Indian city to have a cloud based Common Integrated Data Centre, Disaster Recovery Centre and Integrated Command and Control Centre. In addition to Bhopal there are six other smart cities that have an operational ICCC – Gwalior, Jabalpur, Indore, Ujjain, Satna, and Sagar. The ICCC will enable the state of Madhya Pradesh to monitor multiple civic utilities and citizen services across seven cities through a central cloud. ICCC will be used for making cities smarter in terms of managing operations of the smart components deployed across the seven cities. This will finally benefit the citizens within the state of Madhya Pradesh.
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