GMDA establishes control room to answer waterlogging complaints

GURUGRAM: As monsoon season has arrived and waterlogging problems have raised in the city, Gurugram Metropolitan Development Authority (GMDA) has established a control room in the city to deal with complaints related to waterlogging this monsoon. The control room can be reached through three helpline numbers.

This was revealed at a meeting chaired by the divisional commissioner Ashok Sangwan in Gurgaon on Monday, July 15, where the issue of drainage of rainwater was also discussed at length.

According to officials, apart from the control room, Traffic Police has started a traffic helpline number via which commuters can alert police about traffic congestion.

Speaking at the meeting, Sangwan directed all the officials to ensure they were aware of how they needed to work when there was a situation of water logging.

“A standard operating procedure has been prepared to deal with waterlogging and all departments have been allotted responsibilities. Officials should know how to discharge their duties and should coordinate with one another. A better communication system should be established,” he added.