Indore municipal corporation (IMC) has now started to install instant feedback devices through which people will soon be able to register their complaints regarding dirty and poorly maintained public toilets on the spot and send it directly to civic body.
With the motto to improve people’s sanitation experience and to tackle with poor hygiene, this step of installation of device to register complaints in this regard. The authorities concerned decided to introduce a real time monitoring system at public toilets.
With addition to this, the civic body also plans to install CCTVs outside them for regular monitoring. The poor maintenance and unhygienic condition of public toilets, Civic body officials said that the move is a part of Swachh Bharat initiative., “The feedback will be monitored through an online dashboard, which will be installed at new office of Smart City in Nehru Park area. The feedback of users will be taken into record through the dashboard.” says IMC executive engineer Abhay Rathore.
Officials said that if a toilet receives consistent negative feedback, a notification will be issued to the respective in-charge of that area, directing the person in charge to improve their facility.
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