New Delhi: Delhi Metro has launched the upgraded version of its mobile application to help passengers get details of the shortest route, report a problem and get feedback from other passengers
The upgraded app has been revamped with an array of new features such as information about the nearest Metro station, feedback from passengers, information about the availability of shorter routes etc.
DMRC’s managing director Dr Mangu Singh said that “the Delhi Metro is continuously trying to incorporate technology into its functioning so that the services can become more convenient and accessible for the passengers. Through this app, we have tried to reach out directly to our commuters through their smartphones.”
The latest version of the ‘Delhi Metro Rail’ mobile app has been enhanced with these additional features:
Nearest Metro station: A new feature has been introduced under this section so that a person can easily locate the nearest Metro station around his/her present location and can be navigated to that station through the Google map. In addition, this feature also provides the benefit of navigation to the nearest Metro station(s) from any other location/address which a person can fill in the link and reach out to the desired nearest Metro station.
Feedback: In a bid to make the feedback system more robust, effective and transparent, the App’s feedback feature has been further enhanced with the facility of attachment of photos or relevant information/document for better understanding of the issue reported.
Shorter routes: The opening of new lines/section has expanded the reach of the network thereby offering multiple routes to the public. This new feature will enable them to find the shortest route for their journey resulting in saving on money and travel time.
Apart from the above, the app also provides information on landmarks/tourist spots near Metro Stations, address and contact number of ‘Lost & Found’ cell, details of feeder bus services available at Metro stations with their routes, details about Metro Museum, Helpline number etc.