Doorstep delivery of government services to launch today

NEW DELHI: Today onwards, the citizens of Delhi will be able to avail 40 government services, including obtaining a marriage certificate, driving licence and new water connection, at their doorsteps with the AamAadmi Party (AAP) government has launched its flagship ‘doorstep delivery of services from 9 am this morning.
The facility, launched by chief minister Arvind Kejriwal, was embroiled in controversy for several months as the AAP government had alleged that Lieutenant Governor Anil Baijal was stalling it. However, the project was expedited after a five-judge Constitution Bench on July 4 ruled that the L-G could not interfere in daily administrative matters of the government, except for subjects under police, land and law and order.
According to plan, the Delhi government will provide 40 services at the doorstep of people in the first phase. The services will be provided for a fee of Rs 50 and ‘mobile sahayaks’ (facilitators) will be hired through the agency that would set up call centres.
Certificates such as caste, new water connection, income, driving licence, ration card, domicile, marriage registration, duplicate RC and change of address in registration certificates, among others, will be covered under the scheme.
Spokesperson of AamAadmi Party(AAP) said, “The process is initiated today. The data will be released after 4-5 day, which will help in recording the number of people served through this.”
Local resident appreciated this initiative and said, “This would save time and provide convenience. People will be benefited on one phone call at their residence, which is way better than standing for hours in long queues. We wait to know the quality of service provided and expect it to be efficient.”